GerMel Financial Services
Refund and Cancellation Policy

Refund and Cancellation Policy for GerMel Financial Services

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Effective Date: 03/06/2025

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At GerMel Financial Services, we strive to provide high-quality bookkeeping services to small business owners and contractors. We understand that sometimes things don’t go as planned, and we want to ensure that you are satisfied with the services you receive. Please read our Refund and Cancellation Policy carefully.

1. Refund Policy

• 30-Day Refund Window: If you are not satisfied with our bookkeeping services, you may request a refund within 30 days of your initial purchase or service agreement. To be eligible for a refund, you must submit a request via email to [Insert Email Address] within this 30-day period.

• No Refunds After 30 Days: After the 30-day refund window has passed, no refunds will be provided under any circumstances. We encourage you to review the services thoroughly during this period to ensure that we meet your needs.

2. Cancellation Policy

• 30-Day Cancellation Notice: If you wish to cancel your ongoing services with GerMel Financial Services, we require a 30-day notice. You must notify us in writing via email at [Insert Email Address] at least 30 days before your desired cancellation date.

• Cancellation Fees: If you cancel within the 30-day notice period, you will be billed for services rendered up until the cancellation date. No refunds will be issued for any services provided prior to cancellation.

3. Service Delivery and Dispute Resolution

If there are any issues with the service provided or if you feel there is a discrepancy in your billing, we encourage you to contact us promptly. We are committed to resolving any concerns and ensuring that our services meet your expectations.

4. How to Request a Refund or Cancellation

To request a refund within the 30-day period or to cancel your services, please contact us using the following methods:

• Email: admin@germelfinancial.com

In your communication, please include the following details:

• Your full name and business name

• The date of purchase or service initiation

• A clear request for either a refund or cancellation

• Any relevant details regarding your request

5. Modifications to the Policy

GerMel Financial Services reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

6. Contact Us

If you have any questions regarding this Refund and Cancellation Policy, please contact us at:

GerMel Financial Services
Email: admin@germelfinancial.com
Website: www.germelfinancial.com

By engaging with our services, you agree to the terms outlined in this Refund and Cancellation Policy.